Equality, Diversity & Inclusion

• Trident Training Centre Ltd treats every learner, prospective learner, employee and visitor fairly and with respect, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation, and complies with the Equality Act 2010.
• Access to courses is based only on the entry requirements published for each qualification. No one is refused a place, treated less favourably or held to a different standard because of a protected characteristic.
• Course materials, examples and scenarios are chosen to reflect the diversity of the people security operatives serve and to avoid stereotypes.
• Reasonable adjustments are made in line with Policy 7. Our premises are [CONFIRM accessibility — step-free access, accessible toilet]; tell us before booking if you have access needs.
• Discriminatory or harassing behaviour by learners is a breach of the Code of Conduct (Policy 4) and results in removal. Concerns about staff conduct are handled under the Complaints Policy and our staff disciplinary procedure.
• We monitor complaints, appeals and outcomes for any pattern of unequal treatment and act on what we find.